There are different scenarios:

If you want to cancel an upcoming & unbooked 'Plato reserved slot'

Simply decline the calendar event/invite directly in your calendar

If you want to cancel or reschedule an upcoming session that is scheduled with a mentee

You can either:
Decline the calendar event/invite in your calendar; and we will prompt you to reschedule
Cancel without rescheduling through the webapp by navigating to Future sessions > Cancel/Reschedule
Reschedule through the webapp by navigating to Future sessions > Cancel/Reschedule

Need more help? You can contact us:
Via Crisp chat on our webpage
Via Slack on the #support channel
Via email to mentors-support@platohq.com
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