Articles on: For Mentors

As a mentor, how can I cancel/reschedule an upcoming slot/session?

There are different scenarios:

If you want to cancel an upcoming & unbooked 'Plato reserved slot'

Simply decline the calendar event/invite directly in your calendar.

If you want to cancel or reschedule an upcoming session that is scheduled with a mentee

You can either:
Decline the calendar event/invite in your calendar, and we will prompt you to reschedule
Cancel without rescheduling through the webapp:
Reschedule through the webapp.

Cancel without rescheduling through the webapp:

1. Go to Plato - Engineering Leadership Mentorship

2. Click on Schedule

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3. Navigate to the on the call you want to cancel

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5. Click on Cancel this session

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6. Choose a reason and explain why you are canceling the call

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Reschedule through the webapp by navigating to Schedule and


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8. Click on Reschedule this session

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9. Navigate to the date you want to reschedule the call

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10. Click on Suggest a slot

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11. Choose a time

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12. Click on Add (you can choose multiple times, selecting add after each time selection)

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13. Click on NEXT

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14. Add your reason for rescheduling and a note.

If you and your mentee have agreed to this rescheduled day and time, click to toggle on "Has XX already agreed to this slot?…"
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15. If you haven't agreed to this rescheduled timeslot with your mentee, leave this untoggled and select the reason for rescheduling, write a note, and select Send Suggestions.

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Need more help? You can contact us:
Via Crisp chat on our webpage
Via Slack on the #support channel
Via email to

Updated on: 02/22/2023